Increased customer satisfaction due to more accurate arrival times, transparency of work performed, and preventative maintenance
Decrease in average travel time by scheduling jobs to closest technicians saves time and reduces fleet maintenance costs
Improved first time fix rate from always having the part, instructions, and skills to succeed before arriving onsite
Increase service calls per technician with optimized schedules and standardization and measurement of onsite visits
Addresses issues faster by monitoring devices remotely. Automatically determines and scheduled resources when field technicians are needed
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