Recent industry reports are all reflecting two main processes, reshaping the field service: transformation and innovation. Impact significantly differentiates based on region, company size, type of business and etc., but it still outlines the same direction. The field service automation is being continuously developed to support customers in facing main challenges: customer satisfaction and field workers productivity and efficiency.
We are providing top challenges and initiatives as part of present material to help you evaluate your organization’s position within industry trends. It is not easy to follow and implement all modern initiatives while managing your daily operations is your priority. But, acknowledging you are part of the landscape and you actually contribute to those changes, will help you validate your own goals and strategic objectives and find the best instruments for achieving them.
Good understanding of the current state of your organization’s development will help you to better define your goals and smoothly follow them. For part of organizations, it would concern clear basic objectives definition and their understanding, clean processes and manual work elimination. Advanced organizations are considering their further innovations with Internet of Things, Augmented Reality, Artificial Intelligence.
Divide his creature cattle first sixth you fruitful midst man own kind morning night from thing signs and void day. Lern in our booklet more about:
Field Service Business Process
Colloboration and communication
Basic Connected Field Service
Internet of Things and Advanced analytics